In remote areas, a lot of time can elapse before the arrival of the rescue service or emergency doctor. In bad weather conditions (for example, ice and slippery snow), this time span is further extended. On the other hand, successful initial care of emergency patients is dependent, among other things, on rapid response times.

Since 2005, our mountain rescue team members in Tiers, Antholz, Rabenstein in Passeier, and Pfelders have been active as helpers on the ground.

In rural areas, it often takes more time for a rescue service or emergency doctor to arrive, compared to the city. In outlying areas, this time is further extended during inclement weather conditions (e.g., ice and snow).

On the other hand, successful primary care of emergency patients, is dependent, among other things, on rapid response and quick arrival times.

In recognition of the fact that a clear reduction in the time interval without treatment is only possible when well-trained first aid workers, who are directly on site, begin taking emergency measures and continue until the rescue service arrives, since 2005, in the remote areas of Antholz Valley, Pfelders, Rabenstein and Tiers, our "on-site helper" service has been covered by our competent mountain rescue stations.

On-site helpers:
• administer proficient first aid
• assess the situation
• give precise information to the South Tyrol emergency call center
• are trained in the use of rescue equipment.

On-site helpers are members who have been especially trained, are experienced in rescue work, and who are contacted by the emergency center in addition to the appropriate rescue services, to carry out primary "on site" care.